Privacy Policy

We, Ireland West Taxis and Tours, owners of value your privacy and data protection. We have outlined our how any data is collected and who and where is it stored, what purposes we use it for and how long the data is held for. If you have any questions, just get in touch with us. All our details are on our contact page.

A Brief Overview

The personal data collected via our website is based on what you enter yourself, for example in our forms or chat and what it collected as a result of analytics.

GDPR is now EU law which gives control to individuals on how their data is used.

We store the minimum information required to provide you with the service, share it only with GDPR-compliant processors when required for operational purposes, and do not let any other third-party link, track or access information about our users.

Ireland West Taxis and Tours is operated as business registered in Ireland (registration number 478677), so we work under the jurisdiction of Ireland and licenced with National Transport Authority of Ireland.

We are happy to offer the same level of privacy protection to all our users, not just those who are resident in the EU.

What Data we Collect and Why

Direct Collection

Our quote forms, chat and phone service will collect some personal data, such as your name, email, phone number via our chat service, online quote forms, WhatsApp and phone. You also may pass on information through our social media. All information we gather directly from these sources that is necessary is marked as mandatory on our forms and purely to give you the best prices and service. Additional information can be helpful but not required, you have a choice.

We aim to delete all data from previous clients within 1 year of their last trip with us. We hold the data for this time to provide the best follow up service.

We do not use your data we collect directly from you for marketing unless you give us additional consent to keep you up to date on any offers we might have. This will require additional opt in.

The data controllers and processors for these channels:

Our chat service, provided by uses Google Cloud as data storage and legally bound to comply with GDPR.

Our managed web and email hosting through Hostpapa services and are also fully compliant.

Reviews and Interaction Social Media

We value your feedback and receive wonderful reviews on TripAdvisor, Facebook and Google. All these platforms are required to be compliant by law and we use a tool from Lj Apps which collects no data itself.

Indirect through Analytics and Tracking Code

Our website uses Google Analytics and we advertise our business using Google Adwords. The data collected by Google Analytics does contain some personal data such as your device or laptop IP. This helps us understand and improve our website to suit your needs. We work on the fact Google, like any other business, must also meet the requirement of GDPR.

This data is collected through the use of tracking code built into our website and cookies.

Our Cookie Policy

What are Cookies?

Ireland West Taxis & Tours website uses “cookies” to help personalize your online experience. A cookie is a text file that is placed on your hard disk in a temporary folder in your cache by a webpage when you visit a website. Cookies are harmless and cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you and can only be read by a web server in the domain that issued the cookie to you.

Why use them?

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to remind a website that you have returned to a specific page which helps us gauge if you find that page useful. It can also tell us if there is a problem with a page if the time spent on the page is very low.

The cookies used by Google Analytics, help us see how visitors use our sites and also helps us understand our online advertising. If you visit our website with a browser that has cookies enabled, you are letting us know that you agree to us using cookies with your browser.

You can modify your browser settings to delete or block cookies. You will need to see the “Help” section of your browser for instructions on how to do this.

What are your options?

If you are using Chrome browser, you can change a setting to Do Not Track which should apply for all browsing.

Clearing Cookies in your browser settings will remove any cookies collected.

You can also browse using the incognito option in browsers, although your IP will still be available to Google.

You can choose not to interact with our business of course but we hope you are happy with our transparency and happy to do business with us through our website.

Questions or Deletion of your Data from our Records

If you wish for us to delete your data sooner than our data clear out, you just get in touch. All details are on our contact page. Please note, we do have to hold certain data for financial reasons, example, online payments or if there is a legal reason, we cannot delete. We hope you understand and we will do our best to help in any way we can.